PRIVACY POLICY
Effective Date: [Month Day, 2025]
Last Updated: [Month Day, 2025]
1. Scope & Who We Are
Old Country Timepieces ("we," "our," or "us") operates a luxury watch dealership and the website oldcountrytimepieces.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us—whether through our website, in-store, by phone, by email, through social media, or during promotional events. It applies to all users located in the United States and complies with applicable federal and state privacy laws.
2. Information We Collect
We collect personal information to provide and improve our services, complete transactions, and communicate with you. This includes your name, address, email, phone number, and military or veteran status (if you opt into related offers). When making purchases, we collect payment information through secure third-party processors—this may include tokenized payment identifiers, but not full card numbers. For high-value transactions, especially in person, we may verify identity using a government-issued ID in accordance with anti-money laundering requirements. We also collect technical data such as your IP address, browser type, session logs, device identifiers, and geolocation data. If you submit photos (e.g., wrist shots) or visit our store, we may collect imagery or CCTV footage for security purposes. We gather preferences for marketing, including opt-in status for SMS, email newsletters, and personalized advertising.
3. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies for site functionality, analytics, and marketing. Some cookies are necessary for performance, while others support personalization and advertising. You may control non-essential cookies through browser settings. We recognize the Global Privacy Control (GPC) signal in jurisdictions where it is legally required, such as California, Colorado, and Oregon. You may opt out of personalized advertising by following the links provided in our cookie notice or through supported browser signals.
4. Why We Use Your Information
We use your personal information to process orders, provide customer service, arrange insured shipping, facilitate trade-ins, issue invoices, and communicate regarding transactions. We may use your information to comply with legal obligations, including anti-money laundering laws. We also use your information to improve our services, maintain the security of our systems, and detect fraud. With your consent, we send marketing emails and SMS updates, and we may use your data to personalize ads and product recommendations. In some cases, we use your data to comply with financial, tax, or contractual obligations.
5. How We Share Your Information
We do not sell your personal information for money. However, we may share your information for advertising purposes, which could be considered a “share” under state privacy laws like the California Consumer Privacy Act (CCPA). We share personal data with trusted service providers who help us fulfill orders, process payments, manage logistics, host our website, prevent fraud, run marketing campaigns, and handle customer support. We may share information with third-party platforms such as Chrono24 or eBay at your direction. We may also share information if legally required by a court, government agency, or regulator, or in connection with a corporate merger, financing, or sale of assets. We never disclose your information without a legitimate reason or your consent.
6. Payment Security
We process all online payments through PCI-DSS v4.0 compliant third-party providers, such as Stripe or PayPal. We do not store or handle full card data directly. Instead, we retain only tokenized references and transaction metadata. We follow rigorous security protocols to safeguard your information, including administrative, technical, and physical controls based on best practices recommended by the National Institute of Standards and Technology (NIST).
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, accounting, and regulatory requirements. This typically includes retaining purchase and identity verification records for up to seven years in accordance with industry-standard anti-fraud and anti-money laundering obligations.
8. Your Rights & Choices
Depending on your state of residence, you may have the right to access the personal information we hold about you, request correction or deletion, opt out of certain data uses, or request a portable copy of your information. These rights may be available under laws such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and others. You can submit a request by contacting us at [PRIVACY EMAIL], calling [PHONE], or using the contact form at [LINK]. We may require you to verify your identity before processing certain requests. You may also designate an authorized agent to make requests on your behalf.
9. Marketing Preferences
We send marketing emails and SMS messages only if you have opted in. You may unsubscribe from promotional emails by clicking the link in the message or contacting us. For SMS, reply “STOP” or follow the instructions provided. We comply with the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that a child under 13 has provided us with information, we will delete it as required by the Children’s Online Privacy Protection Act (COPPA).
11. International Users
We are based in the United States. If you access our Site from outside the U.S., please note that your data will be transferred to and processed in the U.S., which may have different data protection standards than your home country. We use approved contractual clauses and legal mechanisms to safeguard international transfers as required under applicable law.
12. Third-Party Links
Our website may contain links to third-party sites or integrations (such as Instagram, Facebook, Google, or Chrono24). We do not control those platforms and are not responsible for how they collect or use your data. Please refer to their respective privacy policies before interacting with those services.
13. State-Specific Rights
If you are a resident of California, Virginia, Colorado, Florida, Texas, Oregon, Iowa, Nevada, Montana, Utah, or any other U.S. state with consumer data privacy legislation in effect or pending, you may have additional rights under your state's laws. This includes the right to opt out of the sharing of personal information for advertising, to access or delete your data, or to appeal a denied request. Where required, we provide opt-out links, privacy request forms, and recognize legally mandated browser signals such as Global Privacy Control.
14. Do Not Track
We do not currently respond to browser-based “Do Not Track” signals. However, we do recognize and respect Global Privacy Control (GPC) signals where legally required.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. If we make material changes, we will notify you by updating the date at the top of this Policy and, where appropriate, provide additional notice through email or on our website.
16. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
Privacy Officer
[COMPANY NAME]
[STREET ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]